Communiquez efficacement en contexte business : presentations simples, discussions professionnelles, telephone et ecoute active.

Communiquer avec confiance en contexte business.

Module 1 : Presentations simples
- Basic structure
- Clear messaging
- Visual support

Module 2 : Discussions professionnelles
- Meeting participation
- Opinion sharing
- Question asking

Module 3 : Telephone business
- Professional calls
- Message taking
- Call routing

Module 4 : Ecoute active
- Active listening
- Clarification
- Feedback

Module 5 : Communication claire
- Simple language
- Structure thoughts
- Professional tone

-Presentations 3 reussies
-Discussions actives
-Appels pros reussis
-Ecoute demontree
-Communication claire

-Communication score > 88 %
- Attestation communication