Communiquez comme un pro : écoute active, feedback constructif, influence positive et adaptation culturelle dans la communication business.

Maîtriser les techniques de communication professionnelle avancée.

Module 1 : Ecoute active
- Full attention
- Understanding confirmation
- Response appropriateness

Module 2 : Feedback constructif
- Positive framing
- Specific examples
- Growth orientation

Module 3 : Influence positive
- Persuasion techniques
- Credibility building
- Win-win approach

Module 4 : Adaptation culturelle
- Cultural awareness
- Communication styles
- Sensitivity training

Module 5 : Communication business
- Professional clarity
- Result orientation
- Relationship building

-Ecoute active demo
-Feedback constructif
-Influence positive
-Adaptation culturelle
-Communication business

-Communication score > 98 %
- Attestation communication